SMS Texting Services are now available through RTO Pro. The texting services allow you to send SMS text messages to your customers or to any mobile phone number you specify. You are able to send and receive texts. The recipient of your text can simply reply back to your text and you will receive the reply. Text messages can be sent from the On Screen Account Manager, the Payment screen and the SMS Text Control Panel. You can also send form texts(everybody receives the same message) through the customer listing report as well as the overdue customer list. The texting service can be used for promotion or collections.
Text messaging is great for collections, many times a customer will not return a phone call but will reply to a text message. Our users who have signed up for this service tell us it makes collections much easier.
If you use the RTO Pro Webpay Service you can send text messages with a "Quickpay" link the customer can click to pay online, without needing to create a login. This is very convenient for customers and a great collection tool!
Requirements: A computer, RTO Pro and internet access... nothing else, no mobile phone equipment needed.
- 1,000 text messages
- 3 Cents per text
- 2,000 text messages
- 2.75 Cents per text
- 4,000 text messages
- 2.625 Cents per text
- 8,000 text messages
- 2.5 Cents per text
The pricing above is per text phone number and outgoing and incoming texts count toward totals. Multiple locations can share a single text number or each
location can have their own. All SMS Text accounts are paid monthly in advance and must be setup to be paid automatically monthly by credit card or ACH
debit on the last day of each month.
Your texting account can be set up for overage billing, so if you go over your alloted text count you can keep sending texts and are billed your per text rate for any overage.
Please note OUTGOING SMS Text Messages are limited to 160 characters. Incoming text messages can be any length, but will be split into multiple 160 character messages, and you are charged for every message. So for instance an incoming message with 200 characters would be charged as 2 text messages.