Convenience Fees

There are various options for charging convenience fees in RTO Pro for credit card payments and/or autopay payments. The credit card regulations and state laws pertaining to convenience fees are complex and always changing, you should consult with an attorney before charging convenience fees.

At the time of this writing in RTO Pro it is not possible to charge a convenience fee for autopay or webpay for credit card transactions only. If you enable the fee it is charged for ACH also. This is due to regulations at this time that prevent you from charging a convenience fee for a service unless you charge the same fee for all payment types for that service.

Below is a guide to convenience fees found by doing a web search, it has good info about credit card regulations and laws pertaining to convenience fees, it may not be up to date.

https://www.pdcflow.com/credit-card-payments/guide-on-charging-credit-card-convenience-fees/

RTO Pro Software does not provide legal advice and makes no representation nor assurance as to the legality of the use of its features or any services provided by RTO Pro Software, including, but not limited to convenience fees. These services and features are provided as-is and you are solely responsible to determine the legality of the use of these services and features. RTO Pro Software urges you to obtain a legal opinion from your counsel as to specific regulations in the states in which you operate. This advice should be updated annually.